Refund Policy

Last updated 22/06/2024

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REFUNDS
All sales of packages and gift cards are final, and no refunds will be issued.
Gift cards cannot be converted to cash.

BOOKINGS:

Customers can cancel appointments without incurring any fees if they do so at least 12 hours before the scheduled time. If a cancellation is made less than 12 hours before the appointment or if the customer fails to show up for the appointment, no refund will be issued.

We reserve the right to make exceptions to this policy on a case-by-case basis. If you have any questions or concerns about our refund policy, please contact us at info@mimosaporto.com